Holds
| Hold Type | Description | Solution |
|---|---|---|
| FR: Fin. Responsibility Agreement |
Reason: Student has not completed the Student Financial Responsibility Agreement requirement Restrictions: Student will not be able to make changes to enrollment/registration |
Complete the agreement via the This hold releases upon completion |
| FS: Student Account Delinquency |
Reason: Student has an overdue balance greater than $500 Restrictions: Student will not be able to make changes to enrollment/registration or receive transcripts/diploma |
Pay overdue balance This hold releases if balance is $500 or less |
| TD: Transcript/Diploma |
Reason: Student has an overdue balance less than $500 Restrictions: Student will not be able to receive transcripts/diploma |
Pay overdue balance This hold releases if balance is zero or less |
| PP: Payment Plan Delinquency |
Reason: Student has missed at least one payment plan installment Restrictions: Student will not be able to make changes to enrollment/registration or receive transcripts/diploma |
Pay missed payment(s) This hold releases once payment is made-up |
| PL: Active Payment Plan |
Reason: Student is currently enrolled in a payment plan Restrictions: Student will not be able to enroll in any other payment plans |
Pay off payment plan This hold releases if plan is paid off or terminated |
| NC: No Check |
Reason: Student has had two or more check/ACH payments returned Restrictions: Student will not be able to use a check/ACH payment method |
Pay with a cash or card payment |
| CB: Chargeback - No Card Payments |
Reason: Student has had two or more card payments returned Restrictions: Student will not be able to use a card payment method |
Pay with a cash or check payment |
| ER: Active eRefund Profile |
Reason: Student has enrolled in an electronic refund (direct deposit) profile Restrictions: None |
This hold releases if eRefund profile is removed See "eRefund (Direct Deposit) Set-up" on the FAQ page for more information |
| OP: Offer Special Plan |
Reason: Student has the option to enroll in a special payment plan Restrictions: None |
This hold releases when special payment plan option ends |
| WO: Write Off of Charges |
Reason: Student has a balance from three or more years ago Restrictions: Student will not be able to make changes to enrollment/registration or receive transcripts/diploma |
Contact our office to pay overdue balance |
| CA: Collections Agency |
Reason: Student has a balance from three or more years ago that has been sent to a collections agency Restrictions: Student will not be able to make changes to enrollment/registration or receive transcripts/diploma |
Contact collections agency to pay overdue balance |